Become a ZoomBroom Reseller

Thank you for your interest in becoming an Authorized Reseller with ZoomBroom. We are always looking for qualified resellers to join our network! Please review our Reseller Terms & Conditions at the bottom of this page prior to completing the form.
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I have read and agree to the Reseller Terms and Conditions (below) including the prohibition of selling ZoomBroom products on third-party websites and our Unilateral Pricing Policy.

Reseller Terms & Conditions

Effective April 27, 2022

This document serves as the ZoomBroom Inc. (“ZoomBroom”) statement of terms, conditions, and general requirements under which ZoomBroom sells its products to Resellers. Authorized Resellers (Resellers) include all retailers and marketplaces that have been approved by ZoomBroom, including those with physical storefronts, catalogs, and/or ecommerce websites, selling domestically (U.S.) and internationally. All orders for goods are subject to acceptance by ZoomBroom and the following terms and conditions.

RESELLER OBLIGATIONS

ZoomBroom’s goods may only be sold by Resellers at approved locations and to consumers, and not to third-party distributors or retailers. Transfer of ZoomBroom’s goods to unauthorized retail Resellers or unauthorized locations is prohibited. ZoomBroom does not allow Resellers to sell their goods on any third-party websites, including but not limited to Amazon.com, Alibaba.com, Rakuten.com, eBay.com, Jet.com, Houzz.com, Overstock.com, and Walmart.com. Linking or forming an alliance in any manner to such third-party sites, whether Marketplace, Classified Ad, Online Auction, or Retail website, may constitute an express violation of this policy at the sole discretion of ZoomBroom. A Reseller is permitted to sell on its own website if the website is reported to and accepted by ZoomBroom during New Customer Account Set-up.

ZoomBroom has an established brand of products with unique features, design elements, intellectual property, and images that are marketed to the consumer. ZoomBroom expects its Resellers to adhere to minimum standards for the resale of its products, including the Reseller communicating and/or illustrating the products in an accurate and truthful manner, maintaining the capability and willingness to provide necessary information about the products to facilitate proper selection by the consumer, and engaging in trade practices that convey a consistent quality image of the products.

NEW ACCOUNTS

New accounts will be opened at ZoomBroom’s sole discretion based upon Reseller acceptance of these Terms and Conditions, market conditions and other factors deemed relevant by ZoomBroom. Each individual resale location and Reseller-owned website must be approved by ZoomBroom. Please allow up to 2 weeks for a reply and set-up processing.

WHOLESALE PRICING TO THE TRADE

The official ZoomBroom Wholesale Price List (Wholesale Price List) will be sent to Resellers after they are approved. All wholesale prices on the ZoomBroom Wholesale Price Lists are for the trade only.

UNILATERAL PRICING POLICY

In order to successfully compete in the marketplace and to maintain our premium brand image, ZoomBroom has adopted this Unilateral Pricing Policy (UPP). This UPP is intended to level the playing field for all Resellers and ensure fair competition. All sales by authorized Resellers of the ZoomBroom products listed on ZoomBroom’s website (the “ZoomBroom Products”) at ZoomBrooms.com in the United States shall be subject to the terms of this Unilateral Pricing Policy.

The ZoomBroom Products and the applicable minimum suggested resale prices for such Products are set forth in the Unilateral Pricing Grid. ZoomBroom reserves the right from time to time to alter, modify, suspend, or cancel this Unilateral Pricing Policy, the ZoomBroom Products covered, and/or their applicable minimum suggested resale prices.

This Policy does not restrict any authorized Reseller’s right to establish independent advertised and/or resale prices for ZoomBroom Products. ZoomBroom reserves the exclusive right to determine whether an authorized Reseller has sold ZoomBroom Products at a price less than the minimum suggested resale price established in this Unilateral Pricing Policy. Upon such determination, ZoomBroom may, without assuming any liability, cancel all orders, indefinitely refuse to accept new orders from the authorized Reseller, and/or revoke or suspend Reseller’s standing as an authorized reseller.

This Policy has been unilaterally adopted by ZoomBroom. ZoomBroom neither solicits nor will it accept assurances by any authorized Reseller of acquiescence with this Policy. Nothing in this Policy shall constitute an agreement between ZoomBroom and any authorized Reseller or other party of compliance with this Policy. Each authorized Reseller has complete discretion to choose to acquiesce or not to acquiesce with this Policy. ZoomBroom will not discuss this Policy or conditions of acceptance related to this Policy with any authorized Reseller. This Unilateral Pricing Policy is non-negotiable and will not be altered, modified, or amended for any authorized Reseller.

The following conduct does NOT constitute acquiescence with this Unilateral Pricing Policy:

  • Combining any ZoomBroom Product(s) with any other product for a sales price lower than the combined price of what the two (2) products could be purchased independent of each other;
  • Issuing non-ZoomBroom announced rebates (in any form) on any ZoomBroom Product(s);
  • In-cart pricing lower than the minimum suggested resale price;
  • Advertising that requests the customer to “see price in cart,” “click to see price,” “add to cart for best price,” “Why we do not show a price?” or a price that is struck through, no price listed or any language or graphic representation that implies, or from which the customer can infer, that the customer click through to the cart to see a price lower than that set forth in the Unilateral Pricing Grid; or
  • Offering rewards programs resulting in immediate discounts in cart or at register.

The offering of free shipping, inclusion in a Reseller’s general customer loyalty program or other incentive program that does not reduce the immediate sales price, or financing for ZoomBroom Product(s) are examples of what shall be considered acquiescence with this Unilateral Pricing Policy.

In addition, ZoomBroom may from time to time, within its sole discretion, announce promotional prices and bundles of ZoomBroom Product which shall constitute acquiescence with this Unilateral Pricing Policy. Resellers will receive notice of any promotional pricing or bundles and the details of such promotions will be available on the Unilateral Pricing Grid.

ZoomBroom sales personnel have no authority to modify or grant exceptions to this Policy. ZoomBroom will not reach any agreement about pricing or application of this Policy with any Reseller of ZoomBroom Products.

All questions regarding interpretation of this Policy should be directed to the ZoomBroom UPP Coordinator at: UPP@ZoomBrooms.com.

PAYMENT TERMS

For domestic Resellers, merchandise and applicable freight charges will be invoiced when order is processed and shipped. We require prepayment by credit card for the first order, after which Net 30 terms are available upon credit approval. For direct import Resellers, merchandise and applicable freight charges will be invoiced when order is produced and shipped. We require 100% prepayment alongside purchase order for the first order, after which 100% CAD terms are available upon credit approval.
All payment due dates are based on the ZoomBroom invoice date. Invoices will be considered paid based upon the postmark on the remittance envelope or date of receipt of electronic funds. Past due accounts will be subject to an interest/service charge of 1% monthly, beginning 30 days after due date. ZoomBroom reserves the right at any time to suspend or change credit terms if the Reseller’s account standing becomes past due. Additionally, ZoomBroom may withhold all subsequent shipments until the account is settled in full.

MINIMUM ORDER QUANTITIES

Resellers purchasing goods domestically (FOB Monroe, MI, U.S.A.) must meet purchase order minimums as stated on the Wholesale Price Lists. Products must be ordered in full master case packs. Resellers purchasing goods direct import (F.O.B. Shanghai, China) must meet a purchase order minimum as stated on the Wholesale Price Lists.

SHIPPING & HANDLING

All domestic sales are F.O.B. Monroe, MI, and estimated lead time for in-stock goods is 5 days. All direct import sales are F.O.B. Shanghai, China, unless otherwise stated in writing. Estimated lead time for international orders is 4 to 6 weeks. All vendor and shipping requirements MUST be submitted as early as possible, ideally with the New Customer Account Form. Please specify the desired routing, packing, and labeling guidelines on all purchase orders. Requirements communicated after the purchase order has been confirmed may result in delayed shipment and/or additional cost. If routing is not specified with the purchase order, we will contact the Reseller until a specified shipping method is determined. We will not be responsible for differences in freight charges if routing instructions are changed after the order has been sent, accepted, and confirmed. Orders will be shipped complete when possible; otherwise, we will contact the Reseller to determine if a partial shipment, backorder, or cancellation is preferred.

CLAIMS

Loss or damage in transit is the Reseller’s risk. Please inspect the exterior of delivered cartons for damage and immediately file a claim with the freight carrier. All claims for breakage, damage, or loss must be reported to the carrier within 48 hours. ZoomBroom cannot be responsible for any loss, damage, detention, or delay caused by the elements, fire, strike, insurrection, riot, shortage of goods or transportation, civil or military authority, or any other cause which is unavoidable or beyond reasonable control.

RETURNS

No goods may be returned without prior authorization from ZoomBroom. All return shipments must be prepaid and clearly marked with the return authorization number. Returned goods must be in unused, saleable condition, and may not be older than 1 year. Freight collect returns will not be accepted. Damaged items will be billed at full repair costs if the original cartons are not used for return or if goods have been improperly packed.

LIMITED WARRANTY

All ZoomBroom products are warranted to be free from manufacturing defects for a period of 2 years from date of purchase under normal, non-commercial applications while used in compliance with the operating instructions. This warranty extends only to the original retail purchaser and is valid only when supplied with proof of purchase. ZoomBroom will either repair, or at our option replace, free of charge, any parts necessary to correct defects in material or workmanship during the warranty period. ZoomBroom reserves the right to make the final determination as to whether the returned item is covered under the limited warranty.

MANUFACTURER RIGHTS

The business relationship between ZoomBroom and each Reseller is “AT WILL” in that ZoomBroom is free at any time to choose those with whom it wishes to deal. Moreover, ZoomBroom reserves the right at any time to terminate the relationship for any reason whatsoever. This policy is not to be construed to be an agreement between ZoomBroom and any Reseller. ZoomBroom may interpret, apply, and redefine elements of these Terms and Conditions at its sole discretion whenever it deems appropriate to do so.

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